Institute For Quality and Innovation
Developing the next generation of transformational leaders


Now Enrolling


2019 Spring Academy

Our AIM is to provide experiential learning that conveys the theories and ideas of W. Edwards Deming and effective quality management to the participants, enabling them to use those concepts for the benefit of themselves, their organizations and their communities.


$2000 for IQI members and

$2400 for General Public. 

Team SAVINGS, 4 for the price of 3. 

The cost includes all required workshop materials, continental breakfast, lunch buffets and snacks each afternoon throughout each of the six days. Also included in the price are pre-course assessments and assignments accessible via the web, plus a flash drive with all course content.


Fri, March 08 - Introduction to SoPK, Theory of Knowledge, Fri, March 22- Voice of the Customer, Fri, April 05- Appreciation for a System, Fri, April 19 - Understanding Variation, Measurement, Fri, May 03 - Psychology, Fri, May 17 - Transformation, Capstone presentations

Location: UrbanBeat
1213 Turner St
Lansing, MI 48906


The Value of the IQI Academy lies not in the tools that we present and exercises we conduct (although the tools and exercises are very helpful), but in the new and empowering perspectives that are provided by the System of Profound Knowledge. New perspectives allow you to transform your understanding of the world and of what is possible. As a result, you come to better understand your customers, your organization, and what is needed to produce improvement.


The IQI Academy delivers a proven, principle-centered foundation of management and quality education. Deming’s 14 points and System of Profound Knowledge are being applied successfully by leaders in many different organizations in industry, education and government.


An “on-the-court” vs. “in-the-stands” approach to learning is the heart of the IQI Academy. The use of weekly PDSA (Plan/Do/Study/Act) improvement cycles is one of the foundational approaches that gets participants “on-the-court” and learning from Day 1 of the IQI Academy.

SIX SESSIONS. The IQI Academy meets every two weeks.

The session topics are:

1.     Intro to the System of Profound Knowledge, 14 Pts, Learning Projects

2.     Voice of the Customer

3.     Appreciation for a System

4.     Understanding Variation, Measurement

5.     Psychology

6.     Transformation, Capstone presentations

Read a follow-up about an Academy Experience by Paige Thompson and Eric Budd: Developing a Workforce with Profound Knowledge

helps people gain the knowledge necessary for transformation to
a new style of management.

(517)482-3333 Ext 114


Let's Chat.

Use the form below to contact us regarding large groups wanting to attend the IQI Academy or have it privately held at your facility. 

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