Institute For Quality and Innovation
Developing the next generation of transformational leaders


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Grand Rapids

2020 Winter

IQI Academy

Our AIM is to provide experiential learning that conveys the theories and ideas of W. Edwards Deming and effective quality management to the participants, enabling them to use those concepts for the benefit of themselves, their organizations and their communities.


IQI Academy 201 - Leading Improvement Work in Your Organization

  • An intense, personal course for leaders of improvement and transformation.

  • Designed for graduates of the IQI Academy

  • Refresh your knowledge of the management concepts taught in the IQI Academy

  • Learn principles of team leadership, one-on-one coaching and action that produce improvement in the messy, real, unpredictable world of work

  • Practice with leaders who have personally guided hundreds of improvement teams and improvement cycles

Winter 2020 IQI ACADEMY

  • Jan. 15    Introduction to SoPK, Theory of Knowledge

  • Jan. 29    Voice of the Customer

  • Feb. 12  Appreciation for a System

  • Feb. 26  Understanding Variation, Measurement

  • Mar. 11  Psychology

  • Mar. 25  Transformation, Capstone presentations

    Hosted by: Grand River Aseptic Manufacturing and Consumers Energy

    Location: John G. Russell Leadership Center, 120 Front Ave. SW . ,Grand Rapids, MI 49504


Register here: 2020 Spring Academy

  • Mar. 06 Introduction to SoPK, Theory of Knowledge

  • Mar. 20 Voice of the Customer

  • Apr. 03 Appreciation for a System

  • Apr. 17 Understanding Variation, Measurement

  • May 01 Psychology

  • May 15 Transformation, Capstone presentations

    Location: UrbanBeat, 1213 Turner St, Lansing, MI, 48906


$2000 for IQI members and

$2400 for General Public

Team SAVINGS, 4 for the price of 3

The cost includes all required workshop materials, continental breakfast, lunch buffets and snacks each afternoon throughout each of the six days. Also included in the price are pre-course assessments and assignments accessible via the web, plus provide electronic copies of student material via Google drive upon request..


The Value of the IQI Academy lies not in the tools that we present and exercises we conduct (although the tools and exercises are very helpful), but in the new and empowering perspectives that are provided by the System of Profound Knowledge. New perspectives allow you to transform your understanding of the world and of what is possible. As a result, you come to better understand your customers, your organization, and what is needed to produce improvement.


The IQI Academy delivers a proven, principle-centered foundation of management and quality education. Deming’s 14 points and System of Profound Knowledge are being applied successfully by leaders in many different organizations in industry, education and government.


An “on-the-court” vs. “in-the-stands” approach to learning is the heart of the IQI Academy. The use of weekly PDSA (Plan/Do/Study/Act) improvement cycles is one of the foundational approaches that gets participants “on-the-court” and learning from Day 1 of the IQI Academy.

Read a follow-up about an Academy Experience by Paige Thompson and Eric Budd: Developing a Workforce with Profound Knowledge

I have really enjoyed and learned so much from IQI! Hopefully, I’ll be able to find an opportunity to bring it to our organization!” Stacy Mellor, Human Resources & Operations Manager, American Board of Emergency Medicine.
helps people gain the knowledge necessary for transformation to
a new style of management.

(517)482-3333 Ext 114


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Use the form below to contact us regarding large groups wanting to attend the IQI Academy or have it privately held at your facility. 

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