Institute For Quality and Innovation
Developing the next generation of transformational leaders


2019 IQI Board of Directors


Terry Terry, B.A., M.A.

Board President

Terry has over 40 years of experience as an executive producer, creative director, communications consultant, and business owner. He is the founder and president of MessageMakers. He has served as a catalyzing force in the revitalization of Lansing’s Old Town historic commercial district and, as such, received a special tribute from the governor of the State of Michigan, recognizing him as someone who “has worked diligently to help guide Old Town along the road to revitalization … and is precisely the type of citizen that this city and country needs.” As an artist, he has received awards from the Michigan Council for Arts, the Michigan Association of Community Arts Agencies, and ArtServe Michigan. His public contributions include service as the president of the Michigan Institute for Contemporary Art, and an appointment to the Michigan Film Office Advisory Council.

Terry earned a B.A. in Policy Sciences from James Madison College at Michigan State University, and an M.A. in Instructional Development and Technology from its College of Education.


Cathy D. Adcock, CPA, MPA

Board Treasurer

Cathy is a CPA with over 35 years of financial management experience.  The first half of Cathy's career was in public accounting, which gave her the opportunity to work across a broad spectrum of businesses.  Much of that work was as a consultant for small to medium-sized organizations, advising on matters of finance, tax, and systems. Since then, her role has been as CFO, affording her greater hands-on opportunities as part of strong executive management teams.  All of her CFO positions have been in the nonprofit sector, including Make A Wish Foundation of Michigan, Capital Area United Way, and United Way for Southeastern Michigan.  Currently, Cathy has her own practice providing CFO services to nonprofit organizations on an as-needed, contract basis.

Cathy holds an undergraduate degree in Accounting from Ball State University, and a Master of Public Administration (with a concentration in Nonprofit Leadership) from Western Michigan University.  She is a CPA licensed in the State of Michigan. 

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Eric Budd, B.S., M.S.

Board Member, IQI Academy Facilitator 

Eric Budd is the Improvement Coordinator at Peaker Services, Inc. Peaker is a successful, 47-year old company based in Brighton, MI. Their workforce and management team seek to implement approaches to leadership, feedback processes, compensation and improvement based upon the work of W. Edwards Deming. Eric was a co-developer of the original version of the CQI Academy and has led and updated the CQI Academy since 2012 and now the new IQI Academy. He holds a B.S in Information Management and a M.S. in Quality Systems Management. 


Jim Manley

Board Member

Jim Manley began his career on the production line for General Motors and finished his corporate career as the North American Supply Chain Director for Faurecia.  He held line and staff positions Production Operations, Industrial Engineering, Quality, Finance, and Supply Chain.  During his career with Delphi, Jim worked with manufacturing plants and personnel in 29 countries to implement lean systems.  Jim received the Delphi Corporate Lifetime Lean Achievement Award in 2005. Jim became an adjunct faculty member at Eastern Michigan University in the School of Technology for six years, teaching undergraduate courses in manufacturing innovation and statistical process control.

Jim had the rare opportunity to study with Dr. W. Edwards Deming and learned lean “hands on” Toyota at NUMMI during his years with General Motors. After retiring, Jim became an independent consultant working with various clients in a variety of industries, non-profits, and academic organizations.  Jim was appointed the first Managing Director of the Demmer Center for Business Transformation in the Broad College of Business at Michigan State University in 2012.  In 2017, Jim was promoted to his current position as Global Director for COS.

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Frank Murdock,B.S., M.S.

Board Member

Frank is an industrial engineer with over thirty-five years of experience in a variety of businesses including aerospace, automotive, banking, construction, distribution and manufacturing.  Before starting FKM Consulting LLC, Frank spent 28 years at Ford Motor Company in a variety of engineering positions, working with teams throughout the U.S., in Europe and in the Asia-Pacific region from Senior Management to the plant floor on process improvement and organizational change.  Frank has also been an adjunct professor teaching quality systems and project management at Lawrence Technological University in Southfield, MI.  A Senior Member of ASQ, Frank is also a member of the American Statistical Association, Systems Dynamics Society and the Project Management Institute.

Frank first became interested in Dr. W. Edwards Deming’s ideas and methods when he attended the first 4-Day Seminar held at Ford Motor Company in 1982, shortly after the NBC White Paper was broadcast “If Japan Can…Why Can’t We.”  In 1986 Frank joined the Statistical Methods Office within Ford under Bill Scherkenbach. From 1986 through 1993, Frank provided consulting support for the implementation of Dr. Deming’s principles and associated methods such as his 14 Points for Management in various areas throughout Ford Motor Company including manufacturing and assembly, Ford Credit, Ford of Europe and Ford Asia-Pacific.  This included helping to continue to host Dr. Deming’s 4-Day Seminars.


Justin P. King, J.D. CAE

Board Member

Justin earned his BA in 1964 from Willamette University (Salem, Oregon) and a J.D. in 1967 from the University of Oregon School of Law. He served as Executive Director of the Michigan Association of School Boards for 21 years, working closely with local boards of education and individual board members and superintendents. He organized the Education Alliance of Michigan:16 CEO’s of the major education-related associations in K-12 education (including character schools) and higher education.

Mr. King also organized and served as President of the Michigan Foundation of Education Leadership, which annually sponsors The Governor’s Education Summit, chaired the National School Boards Association (NSBA) Executive Directors’ Liaison Committee, and served on the NSBA Board of Directors. He is an American Society of Association Executives Certified Association Executive (CAE), served on the Michigan Society of Association Executives Board of Directors, and was inducted into their served on the Michigan Society of Association Executives Board of Directors, and was inducted into their Hall of Fame in 2006.