Institute For Quality and Innovation
Developing the next generation of transformational leaders


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  • UrbanBeat 1213 Turner Road Lansing, MI, 48906 United States (map)
  • Learn the top 20 obstacles in today’s modern business world which sabotage effective communications
  • Identify your professional communication issues and blind-spots
  • Assess the impacts of organizational ineffectiveness found in common email and meeting practices
  • Design your individual (or team-based) solution with clear actions to generate effective communications

Susan Topping Gauthier

Susan specializes in high-performance acceleration in business for leaders, teams, organizations, and institutions. She is a partner at Mark Kamin & Associates, Inc., a boutique management consulting firm which focuses on transformational training applied to organizational culture shifts, leadership development, sales mastery, highly effective communications and top performance. Susan has over 35 years of experience in management and consulting. She has expertise in working with C-suite executives and leadership teams to generate and execute enterprise-wide transformation in industries such as information technology, manufacturing, banking, retail, media, and government.

Later Event: September 7
IQI Academy